Fay Review
Insurance-covered dietitian marketplace
Quick answer
Fay is an online insurance-covered dietitian marketplace rated 4.1/5 by TeleRanked. It accepts Commercial insurance, with pricing from $0 with insurance (95% pay $15 or less).
Fay is an insurance-first dietitian marketplace in all 50 states with roughly 3,600 registered dietitians, billing insurance directly so most members pay $0. Sentiment is largely positive but carries more billing and support complaints than its peers.
- Starts at
- $0 with insurance (95% pay $15 or less)
- Pricing
- Insurance-billed dietitian marketplace
- Founded
- 2022
- HQ
- San Francisco, CA
Insurance & cost
Accepts insurance:
Out-of-pocket cost: $0 with insurance (95% pay $15 or less). Coverage and copays depend on your specific plan, confirm before booking.
Public sentiment
3.8 / 5Most members love the $0 access and fast matching, but a meaningful minority report billing surprises and slow support.
Limited consumer threads; dietitians report variable pay and some billing concerns.
Browse Reddit discussions →What Fay treats
Pros
- ✓The largest and fastest-growing dietitian network (about 3,600), with most members paying $0 and 95% paying $15 or less
- ✓An upfront price-estimate tool, insurance billing handled for you, and fast scheduling in a few days
- ✓Modern integrations, including an Amazon Health benefits connector and Withings wearable data
Cons
- ✕The lowest Trustpilot score of the leading dietitian services, with billing complaints such as an unauthorized fee and charges after cancellation
- ✕Support can be hard to reach and relies on automated responses
- ✕No published self-pay price and unclear Medicare or Medicaid support
Verdict: A fast-scaling, insurance-covered dietitian marketplace most users love, with a visible minority reporting billing friction.
Visit Fay →Categories
Fay FAQ
Is Fay legit?+
Fay is an insurance-first dietitian marketplace in all 50 states with roughly 3,600 registered dietitians, billing insurance directly so most members pay $0. Sentiment is largely positive but carries more billing and support complaints than its peers. Fay connects patients with U.S.-licensed clinicians and is rated 4.1 out of 5 in our independent review.
Does Fay take insurance?+
Yes. Fay accepts Commercial insurance, though coverage and copays depend on your specific plan. Out-of-pocket pricing starts at $0 with insurance (95% pay $15 or less).
How much does Fay cost?+
Fay pricing starts at $0 with insurance (95% pay $15 or less) (insurance-billed dietitian marketplace).
What does Fay treat?+
Fay treats Weight management, Diabetes, Hypertension, Gut health and IBS, PCOS, Cancer nutrition, Eating disorders, Sports nutrition.
What do reviews say about Fay?+
Most members love the $0 access and fast matching, but a meaningful minority report billing surprises and slow support. Trustpilot: 4.4/5 from ~211 reviews (10% one-star, mostly billing).
Fay alternatives
Considering other options? These rate highest among Fay alternatives:
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