TRTeleRanked

Run a telehealth clinic? Claim your profile on TeleRanked.

M

Mistr

Free online PrEP and HIV care

★★★★★3.8From Insurance copay

Quick answer

Mistr is an online free online prep and hiv care rated 3.8/5 by TeleRanked. It accepts Commercial, Medicaid insurance, with pricing from Insurance copay.

Mistr is an LGBTQ+ focused telehealth platform making PrEP and HIV care free for most users through insurance and patient assistance programs nationwide.

Starts at
Insurance copay
Pricing
Insurance and assistance programs, usually $0 to patient
Founded
2018
HQ
Miami Beach, FL

Insurance & cost

Accepts insurance:

CommercialMedicaid

Out-of-pocket cost: Insurance copay. Coverage and copays depend on your specific plan, confirm before booking.

Public sentiment

3.6 / 5

Sentiment is bimodal: many laud the genuinely free, discreet access to PrEP, while a sizable minority report frustrating monthly refill battles and weak customer support.

★ Trustpilot

3.8/5 from ~350 reviews

View on Trustpilot →
▲ Reddit

Valued for free PrEP access but criticized for refill delays and thin support.

Browse Reddit discussions →

What Mistr treats

PrEPPEPHIV preventionHIV careSTI testing

Pros

  • PrEP and labs often completely free via insurance or assistance
  • LGBTQ+ focused, available in all 50 states
  • At-home labs and free discreet delivery

Cons

  • Reports of monthly refill delays and re-verification hassle
  • No phone support, mostly templated replies
  • Some logistics and reliability complaints

Verdict: Mission-driven free PrEP and HIV care, with refill-logistics friction.

Visit Mistr

Categories

Mistr FAQ

Is Mistr legit?+

Mistr is an LGBTQ+ focused telehealth platform making PrEP and HIV care free for most users through insurance and patient assistance programs nationwide. Mistr connects patients with U.S.-licensed clinicians and is rated 3.8 out of 5 in our independent review.

Does Mistr take insurance?+

Yes. Mistr accepts Commercial, Medicaid insurance, though coverage and copays depend on your specific plan. Out-of-pocket pricing starts at Insurance copay.

How much does Mistr cost?+

Mistr pricing starts at Insurance copay (insurance and assistance programs, usually $0 to patient).

What does Mistr treat?+

Mistr treats PrEP, PEP, HIV prevention, HIV care, STI testing.

What do reviews say about Mistr?+

Sentiment is bimodal: many laud the genuinely free, discreet access to PrEP, while a sizable minority report frustrating monthly refill battles and weak customer support. Trustpilot: 3.8/5 from ~350 reviews.

Is this your clinic? Claim your profile to manage these details, add media and link to your site. Claiming never affects your ranking.

Claim this profile →
Editorially independent: Our rankings and ratings are decided by our editors and are never for sale. Clinics can claim and manage their profile, but cannot pay to change their position or score. See our methodology.