TeleRanked

Run a telehealth clinic? Claim your profile on TeleRanked.

Eleanor Health Review 2026: Whole-Person Addiction and Mental Health Care

We evaluated Eleanor Health's value-based, integrated addiction and mental health model on coverage, breadth and complaints.

The TeleRanked Editors·Updated June 7, 2026

Quick answer

Eleanor Health earns 4.0/5 in our independent review. A serious value-based provider for complex, co-occurring addiction needs. It accepts Commercial, Medicaid, Medicare insurance, with pricing from Insurance copay.

TeleRanked score
★★★★★4.0
Visit Eleanor Health

Bottom line: A serious value-based provider for complex, co-occurring addiction needs.

Clinical quality
4.0
Value for money
4.0
Public sentiment
3.9
Access & fulfillment
4.0
Support & experience
4.0
Transparency
4.0
Editorially independent: Our rankings and ratings are decided by our editors and are never for sale. Clinics can claim and manage their profile, but cannot pay to change their position or score. See our methodology.

Pros

  • Value-based model with strong payer partnerships
  • Whole-person: meds, therapy, peer support
  • Accepts most major insurance and Medicaid

Cons

  • Some patients report billing and coding disputes
  • Scheduling delays during high demand
  • In-person clinic footprint is regionally limited

What is Eleanor Health?

Eleanor Health delivers integrated addiction and mental health treatment under a value-based care model, combining medication, therapy and peer support across virtual and clinic settings. It was founded in 2019 and is based in Waltham, Massachusetts.

Insurance and cost

Eleanor is built around payer partnerships and accepts most major commercial insurance, Medicaid and Medicare, so patients typically pay a copay. Its in-person clinic footprint is regionally limited.

Breadth of care

Eleanor treats opioid, alcohol and stimulant use disorders plus co-occurring mental health conditions, using medication, therapy and peer support together. It holds an A+ BBB rating, though some patients report billing-coding disputes and scheduling delays during high demand.

Who it is best for

Eleanor is the strongest fit for patients with complex, co-occurring addiction and mental health needs who want whole-person care under insurance.

Eleanor Health FAQ

Is Eleanor Health legit?+

Yes. Eleanor Health is a value-based provider with an A+ BBB rating, praised for compassionate, comprehensive care, with occasional billing and scheduling complaints.

Does Eleanor Health take insurance?+

Yes. Eleanor accepts most major commercial plans, Medicaid and Medicare through its value-based payer partnerships.

What does Eleanor Health treat?+

Opioid, alcohol and stimulant use disorders, plus co-occurring mental health conditions, using medication, therapy and peer support.

See Eleanor Health alongside competitors in our provider profile.