Hims & Hers Review 2026: The Honest Breakdown

Hims is the most recognizable name in consumer telehealth. We tested its weight loss, ED, hair and mental health lines to see if the brand lives up to the marketing.

The TeleRanked Editors·Updated June 7, 2026

Quick answer

Hims & Hers earns 4.1/5 in our independent review. Best for shoppers who want one app for many needs. It is cash-pay, with pricing from $15/mo (hair); weight loss $149/mo + medication.

For pricing, insurance and what it treats, see the Hims & Hers cost and insurance profile →

TeleRanked score

★★★★★4.1

Visit Hims & Hers →

Bottom line: Best for shoppers who want one app for many needs.

Clinical quality

4.3

Value for money

4.4

Public sentiment

3.0

Access & fulfillment

4.7

Support & experience

4.2

Transparency

4.0

Editorially independent: Our rankings and ratings are decided by our editors and are never for sale. Clinics can claim and manage their profile, but cannot pay to change their position or score. See our methodology.

Pros

✓Broad category coverage
✓Sleek app
✓Frequent promos

Cons

✕Upsell-heavy flow
✕Variable provider response times

What is Hims & Hers?

Hims (for men) and Hers (for women) is a publicly traded telehealth brand offering subscription treatments across weight loss, sexual health, hair loss, dermatology and mental health.

Pricing and value

Hims runs on low entry prices and frequent promotions, but the checkout flow pushes add-ons aggressively. Read the recurring terms carefully so the monthly total matches what you expect.

Who it's best for

Hims & Hers is ideal for shoppers who want a single, design-forward app spanning many needs and who are comfortable managing subscriptions to avoid unwanted renewals.

What patients say

3.0 / 5

Large review base but a weak 2.9 Trustpilot and a strong Reddit theme of cancellation and billing friction keep this at the midpoint.

★ Trustpilot

2.9/5 from ~9,375 reviews

View on Trustpilot →

▲ Reddit

Mixed-to-negative; frequent complaints about hard-to-cancel subscriptions, unclear or unauthorized charges, and slow canned support.

Browse Reddit discussions →

Hims & Hers FAQ

Is Hims the same as Hers?+

Yes, they are the same company. Hims serves men and Hers serves women, sharing one platform and clinician network.

Does Hims really work for weight loss?+

Hims offers GLP-1 and other weight-loss treatments prescribed by licensed clinicians when medically appropriate. Outcomes vary; discuss eligibility with a provider.