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Amwell: Cost and Insurance

Insurance-friendly virtual urgent care and behavioral health

★★★★★3.9Varies by plan

Quick answer

Amwell (insurance-friendly virtual urgent care and behavioral health) is rated 3.9/5 by TeleRanked. It accepts Commercial insurance, with pricing varies by plan.

Looking for the verdict, complaints and what patients say? Read our full Amwell review →

Amwell is a long-established telehealth network for urgent and behavioral care, frequently covered by insurance.

Starts at
Varies by plan
Pricing
Insurance or per-visit
Founded
2006
HQ
Boston, MA

Insurance & cost

Accepts insurance:

✓ Commercial

Out-of-pocket cost: Varies by plan. Coverage and copays depend on your specific plan, confirm before booking.

Public sentiment

3.0 / 5

A below-average Trustpilot, with behavioral-health bright spots dragged down by billing, prescription, and reliability complaints.

★ Trustpilot

2.9/5 from ~2,000 reviews

View on Trustpilot →
▲ Reddit

Mixed-to-negative: behavioral-health care praised, but recurring complaints on prescription handling, no-show providers, billing, and tech issues.

Browse Reddit discussions →

What Amwell treats

Urgent careTherapyPsychiatryPediatricsNutritionWomen's health

Pros

  • ✓Widely covered by insurance
  • ✓Urgent + behavioral care
  • ✓Established network

Cons

  • ✕Dated UX
  • ✕Continuity varies

Verdict: A solid insurance-covered option for urgent and behavioral care.

Visit Amwell →

Amwell FAQ

Is Amwell legit?+

Amwell is a long-established telehealth network for urgent and behavioral care, frequently covered by insurance. Amwell connects patients with U.S.-licensed clinicians and is rated 3.9 out of 5 in our independent review.

Does Amwell take insurance?+

Yes. Amwell accepts Commercial insurance, though coverage and copays depend on your specific plan. Out-of-pocket pricing: varies by plan.

How much does Amwell cost?+

Amwell pricing: varies by plan (insurance or per-visit).

What does Amwell treat?+

Amwell treats Urgent care, Therapy, Psychiatry, Pediatrics, Nutrition, Women's health.

What do reviews say about Amwell?+

A below-average Trustpilot, with behavioral-health bright spots dragged down by billing, prescription, and reliability complaints. Trustpilot: 2.9/5 from ~2,000 reviews.

Where Amwell ranks

Head-to-head

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Editorially independent: Our rankings and ratings are decided by our editors and are never for sale. Clinics can claim and manage their profile, but cannot pay to change their position or score. See our methodology.