PlushCare Review 2026
PlushCare promises insurance-friendly primary care with the same doctor each visit. We tested continuity, booking and value.
Quick answer
PlushCare earns 4.1/5 in our independent review. Best virtual primary care for ongoing relationships. It accepts Commercial insurance, with pricing from $19.99/mo + visit.
For pricing, insurance and what it treats, see the PlushCare cost and insurance profile →
Bottom line: Best virtual primary care for ongoing relationships.
Pros
- ✓See the same doctor
- ✓Accepts many insurers
- ✓Top-school clinicians
Cons
- ✕Membership + visit fees stack
- ✕Booking can lag
What is PlushCare?
PlushCare is a virtual primary care service that lets you build an ongoing relationship with a single physician, accepts many insurers, and recruits clinicians from top medical schools.
Pricing and value
PlushCare layers a membership on top of visit fees, but the same-doctor continuity and insurance acceptance set it apart from one-off telehealth visits.
What patients say
3.2 / 5A middling Trustpilot with good clinician feedback offset by service and policy friction. Average sentiment overall.
Mixed: doctors often praised as thorough and fast to prescribe, but recurring complaints on customer service, the 12-hour prescription policy, and cancellation fees.
Browse Reddit discussions →PlushCare FAQ
Does PlushCare take insurance?+
Yes. PlushCare is in-network with most major insurance plans, which can reduce visit costs to a copay on top of the membership. It does not accept Medicaid, and it stopped accepting Medicare Part B on January 1, 2026.
Can I see the same doctor on PlushCare?+
Yes, that is its main differentiator: you can build an ongoing relationship with one primary care physician.