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MD Live: Cost and Insurance

Insurance-based virtual care, an Evernorth company

★★★★★3.7From $0 to $89/visit

Quick answer

MD Live (insurance-based virtual care, an Evernorth company) is rated 3.7/5 by TeleRanked. It accepts Commercial insurance, with pricing from $0 to $89/visit.

Looking for the verdict, complaints and what patients say? Read our full MD Live review →

MD Live is an insurance-integrated telehealth provider (part of Evernorth/Cigna) spanning urgent, primary, behavioral and dermatology care.

Starts at
$0 to $89/visit
Pricing
Insurance or per-visit
Founded
2009
HQ
Miramar, FL

Insurance & cost

Accepts insurance:

✓ Commercial

Out-of-pocket cost: $0 to $89/visit. Coverage and copays depend on your specific plan, confirm before booking.

Public sentiment

2.4 / 5

The weakest public sentiment of the group: 1.5/5 ('Bad') on Trustpilot across ~12,100 reviews, alongside a BBB F rating and 1.1/5 on Sitejabber. The therapy line is the main positive.

★ Trustpilot

1.5/5 ('Bad') from ~12,100 reviews (BBB F; Sitejabber 1.1/5)

View on Trustpilot →
▲ Reddit

Polarized: therapy and psychiatry users report good value, but general-care reviews skew strongly negative on pricing, surprise charges, and customer service.

Browse Reddit discussions →

More: BBB

What MD Live treats

Urgent carePrimary carePsychiatryDermatology

Pros

  • ✓Strong insurance integration
  • ✓Dermatology included
  • ✓24/7 urgent care

Cons

  • ✕Dated UX
  • ✕Inconsistent clinician continuity

Verdict: A dependable insurance-covered all-rounder.

Visit MD Live →

MD Live FAQ

Is MD Live legit?+

MD Live is an insurance-integrated telehealth provider (part of Evernorth/Cigna) spanning urgent, primary, behavioral and dermatology care. MD Live connects patients with U.S.-licensed clinicians and is rated 3.7 out of 5 in our independent review.

Does MD Live take insurance?+

Yes. MD Live accepts Commercial insurance, though coverage and copays depend on your specific plan. Out-of-pocket pricing: from $0 to $89/visit.

How much does MD Live cost?+

MD Live pricing: from $0 to $89/visit (insurance or per-visit).

What does MD Live treat?+

MD Live treats Urgent care, Primary care, Psychiatry, Dermatology.

What do reviews say about MD Live?+

The weakest public sentiment of the group: 1.5/5 ('Bad') on Trustpilot across ~12,100 reviews, alongside a BBB F rating and 1.1/5 on Sitejabber. The therapy line is the main positive. Trustpilot: 1.5/5 ('Bad') from ~12,100 reviews (BBB F; Sitejabber 1.1/5).

Where MD Live ranks

Head-to-head

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