MDLIVE
Insurance-based virtual care, now part of Evernorth
Quick answer
MDLIVE is an online insurance-based virtual care, now part of evernorth rated 3.7/5 by TeleRanked. It accepts Commercial insurance, with pricing from $0–$108/visit.
MDLIVE is an insurance-integrated telehealth provider (part of Evernorth/Cigna) spanning urgent, primary, behavioral and dermatology care.
- Starts at
- $0–$108/visit
- Pricing
- Insurance or per-visit
- Founded
- 2009
- HQ
- Miramar, FL
Insurance & cost
Accepts insurance:
Out-of-pocket cost: $0–$108/visit. Coverage and copays depend on your specific plan, confirm before booking.
Public sentiment
2.4 / 5The weakest public sentiment of the group: 1.5/5 ('Bad') on Trustpilot across ~12,100 reviews, alongside a BBB F rating and 1.1/5 on Sitejabber. The therapy line is the main positive.
Polarized: therapy and psychiatry users report good value, but general-care reviews skew strongly negative on pricing, surprise charges, and customer service.
Browse Reddit discussions →More: BBB
What MDLIVE treats
Pros
- ✓Strong insurance integration
- ✓Dermatology included
- ✓24/7 urgent care
Cons
- ✕Dated UX
- ✕Inconsistent clinician continuity
Verdict: A dependable insurance-covered all-rounder.
Visit MDLIVE →Want the deep dive? Read our full MDLIVE review →
Categories
MDLIVE FAQ
Is MDLIVE legit?+
MDLIVE is an insurance-integrated telehealth provider (part of Evernorth/Cigna) spanning urgent, primary, behavioral and dermatology care. MDLIVE connects patients with U.S.-licensed clinicians and is rated 3.7 out of 5 in our independent review.
Does MDLIVE take insurance?+
Yes. MDLIVE accepts Commercial insurance, though coverage and copays depend on your specific plan. Out-of-pocket pricing starts at $0–$108/visit.
How much does MDLIVE cost?+
MDLIVE pricing starts at $0–$108/visit (insurance or per-visit).
What does MDLIVE treat?+
MDLIVE treats Urgent care, Primary care, Psychiatry, Dermatology.
What do reviews say about MDLIVE?+
The weakest public sentiment of the group: 1.5/5 ('Bad') on Trustpilot across ~12,100 reviews, alongside a BBB F rating and 1.1/5 on Sitejabber. The therapy line is the main positive. Trustpilot: 1.5/5 ('Bad') from ~12,100 reviews (BBB F; Sitejabber 1.1/5).
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