MDLIVE Review 2026

MDLIVE is a Cigna-owned, insurance-first telehealth platform. We checked its coverage, specialties and how it stacks up to Teladoc.

The TeleRanked Editors·Updated June 7, 2026

Quick answer

MDLIVE earns 3.7/5 in our independent review. A dependable insurance-covered all-rounder. It accepts Commercial insurance, with pricing from $0–$108/visit.

TeleRanked score

★★★★★3.7

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Bottom line: A dependable insurance-covered all-rounder.

Clinical quality

4.1

Value for money

4.2

Public sentiment

2.4

Access & fulfillment

4.2

Support & experience

3.8

Transparency

3.9

Editorially independent: Our rankings and ratings are decided by our editors and are never for sale. Clinics can claim and manage their profile, but cannot pay to change their position or score. See our methodology.

Pros

✓Strong insurance integration
✓Dermatology included
✓24/7 urgent care

Cons

✕Dated UX
✕Inconsistent clinician continuity

What is MDLIVE?

MDLIVE is a telehealth provider, part of Cigna's Evernorth, offering urgent care, primary care, behavioral health and dermatology, primarily through insurance.

Pricing and value

Like Teladoc and Amwell, MDLIVE shines when included in your plan. Its dermatology option is a useful extra among the insurance-first telehealth giants.

MDLIVE FAQ

Is MDLIVE covered by insurance?+

Often yes. MDLIVE is integrated with many insurers (and is owned by Cigna's Evernorth), so visits can be low-cost or covered.

MDLIVE vs Teladoc, which is better?+

Both are insurance-first giants. The better choice usually comes down to which one your plan includes; see our MDLIVE vs Teladoc comparison.

See MDLIVE alongside competitors in our provider profile.