MD Live Review 2026
MD Live is a Cigna-owned, insurance-first telehealth platform. We checked its coverage, specialties and how it stacks up to Teladoc.
Quick answer
MD Live earns 3.7/5 in our independent review. A dependable insurance-covered all-rounder. It accepts Commercial insurance, with pricing from $0 to $89/visit.
For pricing, insurance and what it treats, see the MD Live cost and insurance profile →
Bottom line: A dependable insurance-covered all-rounder.
Pros
- ✓Strong insurance integration
- ✓Dermatology included
- ✓24/7 urgent care
Cons
- ✕Dated UX
- ✕Inconsistent clinician continuity
What is MD Live?
MD Live (formerly styled MDLIVE) is a telehealth provider, part of Cigna's Evernorth, offering urgent care, primary care, behavioral health and dermatology, primarily through insurance.
Pricing and value
Like Teladoc and Amwell, MD Live shines when included in your plan. Its dermatology option is a useful extra among the insurance-first telehealth giants.
What patients say
2.4 / 5The weakest public sentiment of the group: 1.5/5 ('Bad') on Trustpilot across ~12,100 reviews, alongside a BBB F rating and 1.1/5 on Sitejabber. The therapy line is the main positive.
Polarized: therapy and psychiatry users report good value, but general-care reviews skew strongly negative on pricing, surprise charges, and customer service.
Browse Reddit discussions →More: BBB
MD Live FAQ
Is MD Live covered by insurance?+
Often yes. MD Live is integrated with many insurers (and is owned by Cigna's Evernorth), so visits can be low-cost or covered.
MD Live vs Teladoc, which is better?+
Both are insurance-first giants. The better choice usually comes down to which one your plan includes; see our MD Live vs Teladoc comparison.