Teladoc Review 2026

Teladoc is the giant of virtual care, usually accessed through insurance. We assessed whether it is worth using when you have a choice.

The TeleRanked Editors·Updated June 7, 2026

Quick answer

Teladoc Health earns 4.1/5 in our independent review. The default if your employer or insurer already includes it. It accepts Commercial insurance, with pricing from $0 to $89/visit.

For pricing, insurance and what it treats, see the Teladoc Health cost and insurance profile →

TeleRanked score

★★★★★4.1

Visit Teladoc Health →

Bottom line: The default if your employer or insurer already includes it.

Clinical quality

4.2

Value for money

4.3

Public sentiment

3.8

Access & fulfillment

4.5

Support & experience

3.8

Transparency

4.0

Editorially independent: Our rankings and ratings are decided by our editors and are never for sale. Clinics can claim and manage their profile, but cannot pay to change their position or score. See our methodology.

Pros

✓Often covered by insurance
✓24/7 availability
✓Broad specialties

Cons

✕Clunky UX
✕Inconsistent clinician continuity

What is Teladoc?

Teladoc Health is the largest telehealth company in the U.S., delivering primary, urgent, mental health and specialty care, frequently through employer and insurer partnerships.

Pricing and value

If your plan includes Teladoc, visits can be free or low-cost, which is hard to beat. Outside of insurance, the per-visit price is mid-market and the UX lags newer competitors.

What patients say

3.8 / 5

Strong Trustpilot volume and a solid 4-star score, tempered slightly by Reddit's provider-lottery and cost complaints.

★ Trustpilot

4.0/5 from ~42,000 reviews

View on Trustpilot →

▲ Reddit

Mixed-positive: praised for convenience and quick routine visits, but quality varies by assigned provider and is weaker for complex care.

Browse Reddit discussions →

Teladoc Health FAQ

Is Teladoc free?+

It can be free when included in your employer or insurance plan. Cash-pay visits carry a per-visit fee.

Is Teladoc good for therapy?+

Teladoc offers therapy and psychiatry, though continuity with the same clinician can be inconsistent compared with dedicated mental-health platforms.